The best tech support in NYC

Fix technical issues quickly! Remote, on-demand support

Design a website that converts prospects into customers

Your best sales tool is your happy customers.

Your company’s knowledge, instantly accessible

Award & Certifications

We pride ourselves on delivering exceptional IT solutions and services that set us apart

30 verified reviews

Real tech. Real business results

Not just support—sales-savvy solutions that help NYC small businesses grow.

First-Rate Tech helps NYC small businesses fix tech issues fast, build websites that convert, and use AI tools to scale—led by a founder who’s built businesses himself.

10-Hour Tech Support Retainer

Priority IT help when you need it — no expiration, no surprises.

$100/hr – Save 45% vs hourly

What you get:
Priority tech support anytime
Troubleshooting for PCs, Macs
Help with email and software
IT consulting
Basic website updates
30-minute tracking, with weekly time reports
Direct access to Chris for quick questions

Perfect For Small businesses that want reliable, on-call IT without surprise bills.

Best Value: Use hours at your own pace — they never expire

Need to talk first? Contact Chris

$180/hr

“Peace of mind - no contract, no retainer. Just expert tech support when you actually need it.”

Pay only for the time you use — no contracts, no retainers.

The best tech support in NYC

Award & Certifications

Real tech. Real business results

10-Hour Tech Support Retainer

Testimonials